Terms of Service

Last Updated: October 2026

1. Acceptance of Terms

By accessing or using GroomRoute ("the Service"), you agree to these Terms of Service. GroomRoute is a software tool providing scheduling, route planning, and client management features for independent mobile pet groomers.

2. Independent Groomer Responsibility

GroomRoute is strictly a software provider and does not provide pet grooming services. Independent groomers are solely responsible for their accounts, safety, driving decisions, client interactions, and the physical grooming services they perform.

3. Client Bookings & Video Uploads

Clients submitting booking requests or pet videos through a groomer's booking link authorize GroomRoute to transmit that information to the selected groomer. Groomers reserve the right to accept or decline any appointment request at their sole discretion.

4. Subscriptions & Cancellation

Paid plans are billed in advance on a recurring basis through our authorized payment processors or app stores. You may cancel your subscription at any time to stop future billing.

5. Disclaimer & Limitation of Liability

The Service is provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind. Route calculations and travel times are estimates only. To the maximum extent permitted by applicable law, GroomRoute shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of the Service, traffic delays, pet behavior, or disputes between groomers and clients.

6. Contact Us

If you have any questions regarding these Terms, please contact us at: alex@groomrouteapp.com